Contact information

Contact Us

We'd Love to Hear From You

Whether you have a question about one of our products, need assistance with an order, are interested in wholesale opportunities, or simply want to have a little BANTR about coffee, our team is here to help.

At BANTR, we pride ourselves on providing friendly, professional, and responsive customer service. Every enquiry is important to us, and we'll always do our very best to respond as quickly as possible.

Business Information

Trading Business Name
BANTR

Operating Entity
BANTR is a proudly South African coffee brand operating under:

Business Name - MM Withers Investments (PTY) LTD (MMWI)

Owner & Founder of BANTR:
Matt Withers

Contact Details

Email
info@bantr.co.za

For all general enquiries, product information, online orders, wholesale opportunities, collaborations, or customer support, please feel free to email us.

Phone & WhatsApp

064 922 8109

We're available via both telephone call and WhatsApp during our normal business hours.

Customer Support

We're happy to assist with:

  • Product enquiries
  • Online orders
  • Shipping and delivery
  • Returns and general support
  • Wholesale and retail partnerships
  • Café and hospitality enquiries
  • Corporate gifting
  • Media and collaboration opportunities

No question is too big or too small—we're always happy to help.

Response Times

We aim to respond to all enquiries as quickly as possible.

Typical response times are:

  • Email: Within 1-2 business day
  • WhatsApp: As soon as reasonably possible during business hours
  • Telephone: During normal business hours, subject to availability

If you contact us outside of business hours, we'll get back to you on the next available business day.

Business Hours

Our standard customer support hours are:

Monday – Friday
09:00 – 17:00

Saturday
Closed

Sunday & Public Holidays
Closed

Please note that these hours may vary during holiday periods or peak trading seasons.

Our Promise

At BANTR, we believe that exceptional customer service should be just as memorable as exceptional coffee.

Whether you're placing your very first order or you're already part of the BANTR community, we're committed to providing honest advice, reliable support, and a friendly experience from start to finish.

Because at the end of the day, life's simply better with great coffee... and a little BANTR.

We look forward to hearing from you!